This guide covers what we typically set up in the first call and how we keep your restaurant’s information accurate for customers who ask questions through AI.
Create an AI-optimized knowledge base that helps AI models answer customer questions about a restaurant (e.g., availability, menus, catering) with high accuracy.
In many cases we can pull structured, up-to-date information from tools you already use.
Do not surface event package pricing initially; instead prompt prospects to contact the team for pricing.
Event pricing often needs negotiation and flexibility, and early price anchoring can discourage inquiries.
AI-driven traffic to the knowledge base, clicks on links surfaced by the AI (e.g., reservations or contacting events), AI response accuracy and quality for detailed customer inquiries
Most setups are quick:
If you want the AI to answer nuanced questions the way your best staff member would, these inputs help:
voice recordings, documents, edited documents, sales call recordings (approved)
Avoid requiring constant manual document edits by enabling automation and change detection for updates (e.g., detecting new prices).